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Introduction. Epson America, Inc. respects user privacy on our web sites. This privacy statement is designed to provide information about the privacy and data collection practices for sites owned and operated by Epson America, Inc. and its subsidiaries (the "Sites"). This Privacy Statement is applicable to the United States and Canada. Other Epson sites not managed by Epson America, Inc. (such as Epson Electronics and Epson Research and Development) and Epson sites in other countries may operate under their own privacy policies. In addition, the Epson PhotoCenter contains its own privacy statement at http://photo.epson.com/welcome/privacy.html. Epson America, Inc. is a licensee of the TRUSTe Privacy Program, an independent non-profit organization that has developed a seal for companies which meet with the standards of the Truste privacy program. If you have questions or concerns regarding the Sites' Privacy statement, you should first contact Epson's site coordinator at webmaster@ea.epson.com or by postal mail to Epson America, Inc., Attn: Privacy Coordinator, 3840 Kilroy Airport Way, Long Beach, CA 90806-2469. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you can contact TRUSTe. TRUSTe will then serve as a liaison with the Web site to resolve your concerns. Identifying Information. In general, you can visit Knoware University without telling us who you are or providing any information about yourself. In some areas of the Knoware University, we ask you to provide information that will enable us to support our relationship with you. You will find that Epson asks for identifying information when you:
In these instances, Epson will ask for your name, address, zip code, e-mail address, phone number or other appropriate information needed to provide you with these services. In all instances, it will be clear to you that you are submitting this type of information. In addition, if you choose to receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings as described in the Opting-Out section below. What Epson Will Do With Your Information. If you choose to give us personal information for any of the purposes above, this information is retained by Epson and is used by Epson only to support your relationship with us. Epson will not disclose your personal information to third parties without your consent unless we believe we are obligated to provide it under law such as in response to a request from law enforcement officials. What Others May Do With Your Information. Epson does not share, rent, or sell any personally identifying information provided through Knoware University (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time Epson may use third party agents or contractors who will have access to your personal information to perform services for Knoware University (such as a prize fulfillment service) but only in accordance with this stated privacy policy. Epson requires certain safeguards in place by any vendors with access to personal data collected by Epson, including a written commitment to keep the information confidential and to only use the data to carry out the services for Epson. In addition, Epson may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about any of our users. Opting Out. Epson provides several easy means for you to tell us you do not wish to continue to receive e-mails. If you do not want to receive any information about products or services, you can simply tell us at the time you give us your personal information by checking the appropriate box. Or, at any other time you can easily opt out by going into your account and changing your preferences. You will also be able to respond to any e-mail you receive from Epson by replying to the "unsubscribe" information included with each mailing. You can also advise us by letter to the address below at any time. Collecting Aggregate Data and Cookies. Like many web sites, Epson collects non-personal data about how the site is being viewed. Most non-personal data is collected via cookies or other analysis technologies. Knoware University includes analysis features which enable Epson to capture aggregate data about how the site is used, such as amount of total traffic, number of page views or umber of unique visitors. This feature does not capture personal identifying information about any visitors. Epson reviews this data and uses it only for internal purposes of assessing and for managing Knoware University. Epson also uses cookies on Knoware University site to make the user experience less cumbersome. A "cookie" is a small data file transferred by a website to your computer's hard drive. Accepting the cookies used on our site does not give us access to your personal information, but we may use the cookies to identify your computer. Children's Privacy Protection. Epson is aware of the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on the Site is not intended for children and is not targeted to children under the age of 13. Epson does not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database. Third Party Links. Knoware University does provide links to other sites. Other Internet sites and services have their own privacy and data collection practices. Please note that once you click on one of these sites, you leave the Knoware University site and Epson has no control or responsibility for the privacy policies or data collection activities at another site. We encourage you to read the privacy statements at those sites as you visit them. Changes to this Policy. Epson may from time to time revise its privacy policy. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information. Contacting Us. If you have any questions about our privacy policy, the practices of the Site, or your dealings with the Site, you can write to: Epson America, Inc. Revised January 2005 |
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